INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I return an item?

Go to the orders section and select the option to return and add the relevant details.

Will I receive the same product that I see in the picture?

We strive to provide accurate and representative product images. We work closely with our vendors to ensure that the products displayed on our platform align with the actual items being sold.

However, please keep in mind that there may be slight variations in color, size, or appearance due to factors such as lighting, screen resolutions, or handmade craftsmanship. We encourage you to review product descriptions, specifications, and customer reviews to make an informed purchase decision. Our commitment is to deliver the best possible shopping experience and ensure that you receive a product that meets or exceeds your expectations.

If you encounter any issues with your order, our dedicated customer support team is ready to assist you and address any concerns promptly.

Where can I view my sales receipt?
  1. Log in to your account on our platform using your credentials.
  2. Once logged in, navigate to the "My Account" or "Orders" section. This may be located in the top navigation menu or in a dropdown menu under your account name.
  3. Look for your recent orders or purchase history. Depending on the platform layout, you may find a list of your previous orders or a specific section dedicated to invoices or receipts.
  4. Click on the specific order for which you want to view the sales receipt.

If you're unable to locate the sales receipt following these steps, we recommend reaching out to our customer support team for assistance.

Will you restock items indicated as “out of stock?”

We will try to get it back in stock but some orders are exclusive and limited so we cannot guarantee on that.

You can subscribe to our notifications to get notified when it gets back in stock.

Where can I ship my order?

We are dedicatedly serving in India right now but for some orders you can ship it anywhere around the globe.  

Fill you queries here, we will try to get back to you as soon as possible.

CONTACT US FOR ANY QUESTIONS